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2018 Tesla Model X problems & recalls

NHTSA lists no recalls for the 2018 Tesla Model X and owners have filed 140 complaints. The most-reported area is suspension (34 complaints). 2 complaints describe a fire and 24 complaints describe a crash.

Recalls
0
Complaints
140
Crash reports
24
Fire reports
2
Injuries
12

Recalls (0)

NHTSA lists no recalls for the 2018 Model X.

Owner complaints (140)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Suspension34
  • Unknown or other29
  • Electrical system26
  • Forward collision avoidance19
  • Structure15
  • Vehicle speed control15
  • Service brakes10
  • Seats10
  • Seat belts8
  • Air bags7
  • Steering7
  • Lane departure6

Complaints over time

May 2018: 1 complaintJun 2018: 1 complaintJul 2018: 1 complaintAug 2018: 1 complaintSep 2018: 0 complaintsOct 2018: 3 complaintsNov 2018: 2 complaintsDec 2018: 1 complaintJan 2019: 1 complaintFeb 2019: 1 complaintMar 2019: 1 complaintApr 2019: 1 complaintMay 2019: 2 complaintsJun 2019: 1 complaintJul 2019: 0 complaintsAug 2019: 2 complaintsSep 2019: 1 complaintOct 2019: 2 complaintsNov 2019: 2 complaintsDec 2019: 5 complaintsJan 2020: 9 complaintsFeb 2020: 2 complaintsMar 2020: 2 complaintsApr 2020: 1 complaintMay 2020: 0 complaintsJun 2020: 2 complaintsJul 2020: 2 complaintsAug 2020: 2 complaintsSep 2020: 1 complaintOct 2020: 1 complaintNov 2020: 1 complaintDec 2020: 1 complaintJan 2021: 4 complaintsFeb 2021: 1 complaintMar 2021: 3 complaintsApr 2021: 1 complaintMay 2021: 4 complaintsJun 2021: 2 complaintsJul 2021: 1 complaintAug 2021: 0 complaintsSep 2021: 0 complaintsOct 2021: 2 complaintsNov 2021: 1 complaintDec 2021: 1 complaintJan 2022: 1 complaintFeb 2022: 3 complaintsMar 2022: 2 complaintsApr 2022: 1 complaintMay 2022: 3 complaintsJun 2022: 4 complaintsJul 2022: 1 complaintAug 2022: 2 complaintsSep 2022: 1 complaintOct 2022: 1 complaintNov 2022: 1 complaintDec 2022: 0 complaintsJan 2023: 2 complaintsFeb 2023: 4 complaintsMar 2023: 2 complaintsApr 2023: 2 complaintsMay 2023: 1 complaintJun 2023: 1 complaintJul 2023: 3 complaintsAug 2023: 3 complaintsSep 2023: 1 complaintOct 2023: 1 complaintNov 2023: 2 complaintsDec 2023: 1 complaintJan 2024: 0 complaintsFeb 2024: 5 complaintsMar 2024: 2 complaintsApr 2024: 3 complaintsMay 2024: 1 complaintJun 2024: 1 complaintJul 2024: 1 complaintAug 2024: 0 complaintsSep 2024: 0 complaintsOct 2024: 0 complaintsNov 2024: 0 complaintsDec 2024: 1 complaintJan 2025: 3 complaintsFeb 2025: 0 complaintsMar 2025: 2 complaintsApr 2025: 2 complaintsMay 2025: 2 complaintsJun 2025: 1 complaint2019202020212022202320242025
Complaints filed per month. Peak: 9 in Jan 2020. Hover a bar for its count.
Complaints filed per month
MonthComplaints
May 20181
Jun 20181
Jul 20181
Aug 20181
Sep 20180
Oct 20183
Nov 20182
Dec 20181
Jan 20191
Feb 20191
Mar 20191
Apr 20191
May 20192
Jun 20191
Jul 20190
Aug 20192
Sep 20191
Oct 20192
Nov 20192
Dec 20195
Jan 20209
Feb 20202
Mar 20202
Apr 20201
May 20200
Jun 20202
Jul 20202
Aug 20202
Sep 20201
Oct 20201
Nov 20201
Dec 20201
Jan 20214
Feb 20211
Mar 20213
Apr 20211
May 20214
Jun 20212
Jul 20211
Aug 20210
Sep 20210
Oct 20212
Nov 20211
Dec 20211
Jan 20221
Feb 20223
Mar 20222
Apr 20221
May 20223
Jun 20224
Jul 20221
Aug 20222
Sep 20221
Oct 20221
Nov 20221
Dec 20220
Jan 20232
Feb 20234
Mar 20232
Apr 20232
May 20231
Jun 20231
Jul 20233
Aug 20233
Sep 20231
Oct 20231
Nov 20232
Dec 20231
Jan 20240
Feb 20245
Mar 20242
Apr 20243
May 20241
Jun 20241
Jul 20241
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20241
Jan 20253
Feb 20250
Mar 20252
Apr 20252
May 20252
Jun 20251

Recent owner reports

Jun 30, 2025Suspension, Lane departure

I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for tesla specifically the model x and y. The suspension parts need to be recalled. I was VERY lucky to not have collided with another car and potentially causing a fatality.

May 6, 2025Suspension

My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.

May 5, 2025Forward collision avoidance, Lane departure

Our Tesla Model X is failing recently with several issues as listed below: 1. 'Autiopilot disabled' - Autopilot was not available to use since 09/2024 after upgraded to 12.x FSD upgrade. Tesla service diagnosed in 11/2024 with some error connected to evaporator fan, advised me to replace the kit at an estimated $580 2. 'Unable to start' - HV battery failed on 03/06/2025 with series of failures that was reported to NHTSA (VOQ#11651899). Tesla replaced the battery, and service delivered vehicle on 03/24/2025 3. 'Hood unlatch' failure - while driving home from Service center on the same d…

Apr 16, 2025Electrical system, Unknown or other

One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- Note…

Apr 14, 2025Power train

I have had to replace my axles/have had cv joint failure 3 times and have another service scheduled for a fourth CV/axle service. This is a known problem and Tesla has acknowledged it and done nothing about it. See Tesla service bulletin SB-20-39-001about premature axle/CV joint failures.

Mar 31, 2025Latches/locks/linkages

While driving on the freeway at 60 mph, the car's hood suddenly opened and struck the windshield, obstructing the driver's view completely. The car had just left a Tesla service center a few minutes earlier, and the incident occurred while driving on [XXX] North freeway near Dedham, MA. Incident occurred on [XXX] at [XXX]. Tesla service at Dedham, MA, accepted the vehicle for hood repair and mentioned its a service mistake. They did not mention any issues related to recall or software. Vehicle is still at Tesla service center at Dedham, MA, under repair. INFORMATION REDACTED PURSUANT TO THE…

Mar 23, 2025Service brakes, Lane departure, Forward collision avoidance

Based on thousands of posts, replies, etc, this seems to be a well known issue with this model/year Tesla as well as other years/models. It seems that the Wheel Sensor Cable is not fastened properly, and over time, the cable runs against the tire, causing the internal wires to be exposed, this in turn causes numerous faults to occur, which includes causing ABS, lane departure avoidance, traction control, stability control, ABS, and regenerative braking to stop working. This happens while driving resulting in an immediate change in how the vehicle functions which could easily lead to a major ac…

Jan 23, 2025Air bags, Seat belts, Forward collision avoidance

‘safety restraint system issue’ error pops up when ever car is turned on was told that can cause airbag to not be deployed when needed.

Tesla Model X news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.