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2017 Tesla Model X problems & recalls

NHTSA lists no recalls for the 2017 Tesla Model X and owners have filed 237 complaints. The most-reported area is electrical system (68 complaints). 1 complaint describes a fire and 23 complaints describe a crash.

Recalls
0
Complaints
237
Crash reports
23
Fire reports
1
Injuries
58

Recalls (0)

NHTSA lists no recalls for the 2017 Model X.

Owner complaints (237)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system68
  • Suspension57
  • Unknown or other47
  • Steering36
  • Forward collision avoidance24
  • Vehicle speed control13
  • Service brakes12
  • Back over prevention12
  • Lane departure12
  • Power train10
  • Exterior lighting10
  • Structure9

Complaints over time

May 2017: 1 complaintJun 2017: 1 complaintJul 2017: 1 complaintAug 2017: 1 complaintSep 2017: 0 complaintsOct 2017: 3 complaintsNov 2017: 3 complaintsDec 2017: 4 complaintsJan 2018: 0 complaintsFeb 2018: 2 complaintsMar 2018: 2 complaintsApr 2018: 3 complaintsMay 2018: 0 complaintsJun 2018: 5 complaintsJul 2018: 2 complaintsAug 2018: 0 complaintsSep 2018: 1 complaintOct 2018: 1 complaintNov 2018: 0 complaintsDec 2018: 0 complaintsJan 2019: 0 complaintsFeb 2019: 0 complaintsMar 2019: 1 complaintApr 2019: 0 complaintsMay 2019: 0 complaintsJun 2019: 0 complaintsJul 2019: 0 complaintsAug 2019: 1 complaintSep 2019: 0 complaintsOct 2019: 3 complaintsNov 2019: 4 complaintsDec 2019: 2 complaintsJan 2020: 1 complaintFeb 2020: 1 complaintMar 2020: 2 complaintsApr 2020: 1 complaintMay 2020: 2 complaintsJun 2020: 4 complaintsJul 2020: 6 complaintsAug 2020: 2 complaintsSep 2020: 2 complaintsOct 2020: 2 complaintsNov 2020: 11 complaintsDec 2020: 6 complaintsJan 2021: 19 complaintsFeb 2021: 3 complaintsMar 2021: 3 complaintsApr 2021: 1 complaintMay 2021: 3 complaintsJun 2021: 5 complaintsJul 2021: 3 complaintsAug 2021: 4 complaintsSep 2021: 0 complaintsOct 2021: 6 complaintsNov 2021: 2 complaintsDec 2021: 5 complaintsJan 2022: 3 complaintsFeb 2022: 5 complaintsMar 2022: 7 complaintsApr 2022: 3 complaintsMay 2022: 2 complaintsJun 2022: 3 complaintsJul 2022: 2 complaintsAug 2022: 2 complaintsSep 2022: 3 complaintsOct 2022: 4 complaintsNov 2022: 1 complaintDec 2022: 0 complaintsJan 2023: 5 complaintsFeb 2023: 5 complaintsMar 2023: 2 complaintsApr 2023: 1 complaintMay 2023: 2 complaintsJun 2023: 3 complaintsJul 2023: 0 complaintsAug 2023: 1 complaintSep 2023: 3 complaintsOct 2023: 1 complaintNov 2023: 1 complaintDec 2023: 4 complaintsJan 2024: 2 complaintsFeb 2024: 6 complaintsMar 2024: 1 complaintApr 2024: 5 complaintsMay 2024: 4 complaintsJun 2024: 0 complaintsJul 2024: 3 complaintsAug 2024: 4 complaintsSep 2024: 2 complaintsOct 2024: 1 complaintNov 2024: 0 complaintsDec 2024: 1 complaintJan 2025: 0 complaintsFeb 2025: 3 complaintsMar 2025: 0 complaintsApr 2025: 0 complaintsMay 2025: 3 complaintsJun 2025: 2 complaintsJul 2025: 1 complaintAug 2025: 1 complaint20182019202020212022202320242025
Complaints filed per month. Peak: 19 in Jan 2021. Hover a bar for its count.
Complaints filed per month
MonthComplaints
May 20171
Jun 20171
Jul 20171
Aug 20171
Sep 20170
Oct 20173
Nov 20173
Dec 20174
Jan 20180
Feb 20182
Mar 20182
Apr 20183
May 20180
Jun 20185
Jul 20182
Aug 20180
Sep 20181
Oct 20181
Nov 20180
Dec 20180
Jan 20190
Feb 20190
Mar 20191
Apr 20190
May 20190
Jun 20190
Jul 20190
Aug 20191
Sep 20190
Oct 20193
Nov 20194
Dec 20192
Jan 20201
Feb 20201
Mar 20202
Apr 20201
May 20202
Jun 20204
Jul 20206
Aug 20202
Sep 20202
Oct 20202
Nov 202011
Dec 20206
Jan 202119
Feb 20213
Mar 20213
Apr 20211
May 20213
Jun 20215
Jul 20213
Aug 20214
Sep 20210
Oct 20216
Nov 20212
Dec 20215
Jan 20223
Feb 20225
Mar 20227
Apr 20223
May 20222
Jun 20223
Jul 20222
Aug 20222
Sep 20223
Oct 20224
Nov 20221
Dec 20220
Jan 20235
Feb 20235
Mar 20232
Apr 20231
May 20232
Jun 20233
Jul 20230
Aug 20231
Sep 20233
Oct 20231
Nov 20231
Dec 20234
Jan 20242
Feb 20246
Mar 20241
Apr 20245
May 20244
Jun 20240
Jul 20243
Aug 20244
Sep 20242
Oct 20241
Nov 20240
Dec 20241
Jan 20250
Feb 20253
Mar 20250
Apr 20250
May 20253
Jun 20252
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Aug 20251

Recent owner reports

Aug 5, 2025Suspension, Wheels, Unknown or other

I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in accordance with Tesla’s recommendations. This issue appears to match the known problem involving front suspension fore link failures documented in NHTSA investigations and prior complaints for 2016–2017 Model X vehicles. While I have not experienced a complete suspension failure, the current symptoms are co…

Jul 27, 2025Suspension

This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this repaired twice for several thousands of dollars. We drive this car very gently, so there is not an issue of us abusing the vehicle. Also, in China, Tesla was forced to recall vehicles over this same issue: Tesla recalls nearly 50,000 Model S and X cars in China over faulty suspension We would like to…

Jun 18, 2025Seat belts

The second-row seatbelt in my 2017 Tesla Model X does not retract, preventing proper restraint of a passenger. Tesla acknowledged the issue but refused to repair it, stating the vehicle is out of warranty. This is a failure of a federally mandated safety system and a clear safety hazard under FMVSS 209. I’m transporting children in this vehicle and cannot rely on this seatbelt to function.

Jun 17, 2025Steering, Unknown or other

The Monitor Screen in the middle of the car is not malfunction. It's not working. All the panels on the steering are also not work. the honk is not working. Nothing is working. It could be due to the internet connection.

May 14, 2025Air bags

The contact owns a 2017 Tesla Model X. The contact stated that while operating the vehicle, the message "Restraint System Fault" remained displayed. The vehicle was taken to the local Tesla Service Center who diagnosed that the restraint system sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.

May 14, 2025Air bags

Component: Driver airbag assembly required replacement Risk: Airbag assembly seems serious & life-threatening if not functinal Inspected & replaced by: By Tesla service center Symptom: Horn stopped working

May 12, 2025Seats

The second row bench seats won't recline back to rest position. A safety hazard. It's been a common accuracy. Please help. They will not put out a recall. Look it up online. It's a big problem and Tesla is not doing nothing, but trying charge you $3000 to replace the whole 2nd row bench! Wow

Feb 14, 2025Service brakes

Now I know it's called Phantom or Ghost Breaking. When in cruise control or in autopilot, in certain highway areas from 65 or 70, it breaks down to 25 mph. Cars behind gets dangerously close, as well as the royal scare face I get! There has been two major updates since I bought it, and it still does the same. Since, more or less, I know the highway spots where it happens, I'm ready for it. However, when traveling elsewhere I'm not that lucky. At those high speeds it cam potential cause harm or even death!

Tesla Model X news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.