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2019 Audi e-tron problems & recalls

NHTSA has issued 5 recalls covering the 2019 Audi e-tron and owners have filed 79 complaints. The most-reported area is electrical system (35 complaints). 3 complaints describe a fire and 4 complaints describe a crash.

Other model years:2023202220212020
Recalls
5
Complaints
79
Crash reports
4
Fire reports
3
Injuries
1

Recalls (5)

Dec 19, 2025#25V900000

Back over prevention › Sensing system › Camera

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Aug 19, 2024#24V621000

Service brakes, hydraulic › Pedals and linkages

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

Fix: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.

Dec 20, 2023#23V867000

Electrical system › Propulsion system › Traction battery thermal › Management › Software

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Dec 13, 2023#23V842000

Electrical system › Propulsion system › Charging › Cable/cord › Onboard

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Risk: An overheated outlet or charging cable can increase the risk of a fire.

Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Jun 10, 2019#19V434000

Electrical system › Propulsion system › Traction battery

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Risk: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Fix: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Owner complaints (79)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Electrical system35
  • Unknown or other16
  • Fuel/propulsion system14
  • Engine11
  • Power train10
  • Forward collision avoidance6
  • Service brakes5
  • Visibility/wiper4
  • Lane departure2
  • Back over prevention2
  • Exterior lighting2
  • Air bags2

Complaints over time

Sep 2019: 1 complaintOct 2019: 0 complaintsNov 2019: 0 complaintsDec 2019: 0 complaintsJan 2020: 0 complaintsFeb 2020: 0 complaintsMar 2020: 0 complaintsApr 2020: 0 complaintsMay 2020: 1 complaintJun 2020: 0 complaintsJul 2020: 3 complaintsAug 2020: 0 complaintsSep 2020: 0 complaintsOct 2020: 0 complaintsNov 2020: 2 complaintsDec 2020: 0 complaintsJan 2021: 0 complaintsFeb 2021: 1 complaintMar 2021: 0 complaintsApr 2021: 0 complaintsMay 2021: 1 complaintJun 2021: 0 complaintsJul 2021: 0 complaintsAug 2021: 1 complaintSep 2021: 0 complaintsOct 2021: 0 complaintsNov 2021: 0 complaintsDec 2021: 0 complaintsJan 2022: 0 complaintsFeb 2022: 1 complaintMar 2022: 1 complaintApr 2022: 1 complaintMay 2022: 6 complaintsJun 2022: 0 complaintsJul 2022: 1 complaintAug 2022: 1 complaintSep 2022: 0 complaintsOct 2022: 0 complaintsNov 2022: 1 complaintDec 2022: 0 complaintsJan 2023: 0 complaintsFeb 2023: 1 complaintMar 2023: 3 complaintsApr 2023: 0 complaintsMay 2023: 0 complaintsJun 2023: 0 complaintsJul 2023: 0 complaintsAug 2023: 0 complaintsSep 2023: 1 complaintOct 2023: 2 complaintsNov 2023: 1 complaintDec 2023: 0 complaintsJan 2024: 6 complaintsFeb 2024: 2 complaintsMar 2024: 1 complaintApr 2024: 4 complaintsMay 2024: 1 complaintJun 2024: 1 complaintJul 2024: 1 complaintAug 2024: 0 complaintsSep 2024: 1 complaintOct 2024: 0 complaintsNov 2024: 0 complaintsDec 2024: 0 complaintsJan 2025: 1 complaintFeb 2025: 1 complaintMar 2025: 0 complaintsApr 2025: 3 complaintsMay 2025: 2 complaintsJun 2025: 2 complaintsJul 2025: 2 complaintsAug 2025: 0 complaintsSep 2025: 0 complaintsOct 2025: 1 complaintNov 2025: 2 complaintsDec 2025: 2 complaintsJan 2026: 3 complaintsFeb 2026: 2 complaintsMar 2026: 3 complaintsApr 2026: 3 complaintsMay 2026: 0 complaintsJun 2026: 0 complaintsJul 2026: 3 complaintsAug 2026: 1 complaintSep 2026: 1 complaint2020202120222023202420252026
Complaints filed per month. Peak: 6 in May 2022. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Sep 20191
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Jan 20246
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Recent owner reports

Sep 14, 2026Lane departure, Back over prevention

Multiple times and at random times the vehicle reports "Central locking: malfunction! See owner's manual". When this happens, the driver's door is completely locked and driver cannot exit the vehicle. Door cannot be opened from outside either. So far this has only caused real delays, but this is a safety issue. I have reported the problem to Audi dealer but they advised that Audi has instructed them to apply software updates and not replace any parts. While the issue continues to re-appear, the dealer has dragged their feet to the point that vehicle is now out of the standard warranty. In rese…

Aug 30, 2026Power train, Electrical system, Engine

THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAULTS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.

Jul 29, 2026Electrical system

My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a lot of heavy rain recently, and I am concerned that moisture or water intrusion may be related to the charging failure. The…

Jul 8, 2026Electrical system, Engine, Back over prevention

The car stayed for 4 weeks at the dealership and he didn’t able to do the recall

Jul 8, 2026Electrical system, Exterior lighting, Engine

am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and unacceptable, particularly given that my vehicle sat idle at your facility for an extended period without any justification. In ad…

Apr 23, 2026Electrical system, Air bags, Forward collision avoidance

Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.

Apr 22, 2026Electrical system

“Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charge while driving”. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges - safety of travelers as issue limits ability to truly know state of charging battery , risk of crash as electrical system main…

Apr 20, 2026Tires

Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have been a near fatal event. The car is currently being looked at by the autobody shop and insurance. There were no warning…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.