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World Of EVEditorial

2020 Tesla Model S problems & recalls

NHTSA has issued 11 recalls covering the 2020 Tesla Model S and owners have filed 80 complaints. The most-reported area is forward collision avoidance (23 complaints). 16 complaints describe a crash.

Recalls
11
Complaints
80
Crash reports
16
Fire reports
0
Injuries
8

Recalls (11)

May 28, 2024#24V376000Over-the-air fix

Seat belts › Front › Warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Feb 27, 2024#24V153000Over-the-air fix

Forward collision avoidance › Warnings › External/pedestrian alert

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Jan 30, 2024#24V051000Over-the-air fix

Electrical system › Instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Dec 12, 2023#23V838000Over-the-air fix

Electrical system › Adas › Autonomous/self driving › Software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Feb 15, 2023#23V085000Over-the-air fix

Steering › Automated/adaptive steering

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Fix: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Nov 1, 2022#22V818000Over-the-air fix

Steering › Electric power assist system

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Apr 12, 2022#22V235000Over-the-air fix

Electrical system › Software

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Feb 4, 2022#22V063000Over-the-air fix

Electrical system › Software

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Jan 27, 2022#22V037000Over-the-air fix

Electrical system › Adas › Autonomous/self driving › Software

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Dec 21, 2021#21V00B000

Latches/locks/linkages › Hood › Latch

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

Fix: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.

Oct 29, 2021#21V846000Over-the-air fix

Forward collision avoidance › Sensing system › Camera

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Owner complaints (80)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Forward collision avoidance23
  • Suspension14
  • Unknown or other14
  • Steering10
  • Vehicle speed control8
  • Electrical system7
  • Power train6
  • Service brakes6
  • Structure5
  • Wheels4
  • Lane departure4
  • Latches/locks/linkages4

Complaints over time

Jun 2020: 1 complaintJul 2020: 2 complaintsAug 2020: 3 complaintsSep 2020: 1 complaintOct 2020: 5 complaintsNov 2020: 0 complaintsDec 2020: 3 complaintsJan 2021: 0 complaintsFeb 2021: 2 complaintsMar 2021: 1 complaintApr 2021: 0 complaintsMay 2021: 4 complaintsJun 2021: 0 complaintsJul 2021: 1 complaintAug 2021: 0 complaintsSep 2021: 0 complaintsOct 2021: 1 complaintNov 2021: 1 complaintDec 2021: 2 complaintsJan 2022: 1 complaintFeb 2022: 6 complaintsMar 2022: 3 complaintsApr 2022: 1 complaintMay 2022: 0 complaintsJun 2022: 0 complaintsJul 2022: 3 complaintsAug 2022: 2 complaintsSep 2022: 0 complaintsOct 2022: 2 complaintsNov 2022: 2 complaintsDec 2022: 2 complaintsJan 2023: 0 complaintsFeb 2023: 2 complaintsMar 2023: 2 complaintsApr 2023: 1 complaintMay 2023: 1 complaintJun 2023: 0 complaintsJul 2023: 0 complaintsAug 2023: 2 complaintsSep 2023: 2 complaintsOct 2023: 2 complaintsNov 2023: 1 complaintDec 2023: 0 complaintsJan 2024: 3 complaintsFeb 2024: 0 complaintsMar 2024: 1 complaintApr 2024: 0 complaintsMay 2024: 1 complaintJun 2024: 1 complaintJul 2024: 0 complaintsAug 2024: 0 complaintsSep 2024: 0 complaintsOct 2024: 1 complaintNov 2024: 0 complaintsDec 2024: 1 complaintJan 2025: 2 complaintsFeb 2025: 1 complaintMar 2025: 0 complaintsApr 2025: 1 complaintMay 2025: 0 complaintsJun 2025: 0 complaintsJul 2025: 0 complaintsAug 2025: 0 complaintsSep 2025: 2 complaintsOct 2025: 0 complaintsNov 2025: 2 complaintsDec 2025: 1 complaintJan 2026: 0 complaintsFeb 2026: 0 complaintsMar 2026: 0 complaintsApr 2026: 0 complaintsMay 2026: 1 complaint202120222023202420252026
Complaints filed per month. Peak: 6 in Feb 2022. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jun 20201
Jul 20202
Aug 20203
Sep 20201
Oct 20205
Nov 20200
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Jan 20210
Feb 20212
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May 20214
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Jan 20243
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Recent owner reports

May 11, 2026Suspension, Electrical system, Seat belts

The vehicle has been taken to Tesla multiple times due to ongoing controllability and safety concerns. The Autopilot system will occasionally brake unexpectedly at green lights or when another vehicle is passing on the right side. The vehicle has also experienced repeated drivetrain issues, including the half shafts failing at least four times within a short period. During acceleration, the vehicle can be difficult to control at times, and the wheels exhibit noticeable vibration. Despite replacing two full sets of tires within two years and completing multiple balancing and service attempts,…

Dec 4, 2025Structure

The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. I had great difficulty in testing the function to ensure the emergency cable pulls worked. They need to have a glowing T-handle on the end to facilitate location and movement, and the emergency cable location should be marked and visible in the car, just like the emergency hood and truck release are.

Nov 29, 2025Electrical system, Unknown or other

Rear emergency release cable does not open the trunk. The latch mechanism failed with a trunk full of groceries, I pushed down the rear setts to access the trunk compartment and crawled back and popped open the emergency release cable and it did not function. I have a service for the car scheduled for Dec 2nd to repair/replace the latch mechanism.

Nov 1, 2025Wheels

Wheels: From the original purchase of the vehicle, I had a small air leak from the right rear tire. I addressed this with Tesla and they said nothing was wrong. I lived with it adding pressure from time to time. When it was time to replace the tires because the originals were only good for 20,000 miles at most. Upon replacing the tires, it was discovered that the right rear rim was cracked which explained why it was leaking all this time. Not long after the tire replacement, I experienced another leak on the right front. I brought it back in to check for a leak in the tire and again discovered…

Sep 23, 2025Unknown or other, Lane departure, Back over prevention⚠ Crash

On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianapolis, IN). The intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by Tesla. During the Summon operation: 1.The vehicle failed to correctly detect and avoid a fixed obstacle (the cart return stand where shopping carts are housed). 2.Instead of stopping or rerouting safely, the car collided with the structure, causing visible damage to the front of the vehicle. 3.While there was no damage to public property or…

Sep 16, 2025Latches/locks/linkages

The contact owns a 2020 Tesla Model S. The contact stated that while the vehicle was parked, the driver’s side door failed to open from the inside as intended. The vehicle was restarted, but the failure persisted. The contact rolled down the driver’s side window and attempted to unlock the door from the outside; however, the failure persisted. The contact was trapped inside the vehicle. The contact climbed over to the passenger’s seat and exited the passenger’s side door without issue. The vehicle was taken to a dealer where it was determined that the door handle had an electrical issue, and a…

Apr 2, 2025Power train

The contact owns a 2020 Tesla Model S. The contact stated while driving at various speeds, the vehicle started to vibrate in the shutter shaft unit. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with front CV axle failure. The vehicle was repaired; however, the failure persisted. On a separate occasion, the vehicle started to shudder, and the vehicle was taken back to the dealer. The vehicle was repaired for the most recent failure however, the contact stated the vehicle had been repaired three times, for the CV axle failure. The manufacturer w…

Feb 10, 2025Unknown or other, Forward collision avoidance⚠ Crash

Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later Summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. No issues with summons for over 4 years $2200 damage to adjacent vehicle but Tesla no damage left front wheel caused damage on start.

Tesla Model S news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.