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2021 Polestar Polestar 2 problems & recalls

NHTSA has issued 5 recalls covering the 2021 Polestar Polestar 2 and owners have filed 147 complaints. The most-reported area is back over prevention (114 complaints). 2 complaints describe a crash.

Other model years:2025202420232022
Recalls
5
Complaints
147
Crash reports
2
Fire reports
0
Injuries
0

Recalls (5)

Sep 15, 2025#25V615000

Back over prevention › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Jul 2, 2025#25V409000

Service brakes, hydraulic › Power assist › Electric › Control module › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Risk: A loss of brake function increases the risk of a crash.

Fix: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

Apr 25, 2025#25V280000

Back over prevention › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Jun 26, 2024#24V477000Over-the-air fix

Equipment › Electrical › Infotainment › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Feb 24, 2021#21V110000Over-the-air fix

Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Risk: A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Fix: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Owner complaints (147)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Back over prevention114
  • Visibility/wiper13
  • Unknown or other13
  • Electrical system9
  • Forward collision avoidance8
  • Lane departure6
  • Suspension4
  • Fuel/propulsion system3
  • Air bags2
  • Vehicle speed control2
  • Steering2
  • Seat belts2

Complaints over time

Feb 2022: 1 complaintMar 2022: 0 complaintsApr 2022: 0 complaintsMay 2022: 0 complaintsJun 2022: 0 complaintsJul 2022: 0 complaintsAug 2022: 0 complaintsSep 2022: 0 complaintsOct 2022: 0 complaintsNov 2022: 1 complaintDec 2022: 0 complaintsJan 2023: 0 complaintsFeb 2023: 0 complaintsMar 2023: 0 complaintsApr 2023: 0 complaintsMay 2023: 0 complaintsJun 2023: 0 complaintsJul 2023: 1 complaintAug 2023: 0 complaintsSep 2023: 0 complaintsOct 2023: 0 complaintsNov 2023: 0 complaintsDec 2023: 0 complaintsJan 2024: 0 complaintsFeb 2024: 0 complaintsMar 2024: 0 complaintsApr 2024: 0 complaintsMay 2024: 2 complaintsJun 2024: 8 complaintsJul 2024: 2 complaintsAug 2024: 0 complaintsSep 2024: 0 complaintsOct 2024: 2 complaintsNov 2024: 1 complaintDec 2024: 2 complaintsJan 2025: 0 complaintsFeb 2025: 5 complaintsMar 2025: 5 complaintsApr 2025: 1 complaintMay 2025: 2 complaintsJun 2025: 28 complaintsJul 2025: 39 complaintsAug 2025: 9 complaintsSep 2025: 10 complaintsOct 2025: 3 complaintsNov 2025: 4 complaintsDec 2025: 9 complaintsJan 2026: 1 complaintFeb 2026: 2 complaintsMar 2026: 5 complaintsApr 2026: 0 complaintsMay 2026: 1 complaintJun 2026: 2 complaintsJul 2026: 0 complaintsAug 2026: 1 complaint2023202420252026
Complaints filed per month. Peak: 39 in Jul 2025. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Feb 20221
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Recent owner reports

Aug 5, 2026Power train

Rear driveshaft/axle shafts failing at 39,000 miles on a 2021 Polestar 2. Symptom is a ticking/clicking noise during deceleration at low speed cadenced to wheel speed. Polestar issued Technical Journal TJ 36854.1.0 in March 2024 acknowledging this as a known issue on 2021-2023 model year vehicles with VST Operation Number 46602-2. Despite this being a documented manufacturer defect, Polestar is not covering the repair outside the bumper-to-bumper warranty period. Quoted $2,547 for both rear axle shafts at an authorized service center. This defect affects multiple vehicles across multiple model…

Jun 24, 2026Back over prevention

Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.

Jun 16, 2026Back over prevention⚠ Crash

Well backing out of a parking space at the grocery store. My rear camera failed to activate even after several times trying to get the camera to work. I decided to try and back out by just looking over my shoulder, but could not see through the back window and collided into a shopping cart. None of the advanced systems activated no object detection, no camera and no collision warning.

May 6, 2026Electrical system, Air bags

Vehicle Info: 2021 Polestar 2 74,765 mi Software version 5.0.10 About 2 weeks ago, I updated to the newest OTA update 5.0.10, which may be unrelated. 1 week ago, the normal start-up safety procedure flagged the airbag and instructed me to find a service station immediately. I scheduled an appt and I was charged $300 diagnostic fee. It's unclear if the airbags would deploy in a collision based on the fault. The service manager shared with me that there are two reasons for the issue in his experience - 1. the vehicle was in a collision and the sensors fail to lock out or 2. there is wiring un…

Mar 29, 2026Back over prevention

An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable, it the camera goes in to 360 degree mode. Happens about once a week or every two weeks

Mar 16, 2026Back over prevention

Polestar has issued two recalls and claims they fixed the reverse camera issues with a software update, but they have not been remedied. When reversing, the camera screen will still often go blank, freeze, or stutter. I am not confident that the picture I'm seeing on the screen is a real time depiction of the view behind me or is simply frozen. This presents safety issues where the screen may have frozen or gone blank just before someone runs behind the vehicle, and the driver is led to believe there is nothing behind the vehicle.

Mar 8, 2026Back over prevention

Backup Camera still doesn't function when reversing after multiple recalls.

Mar 8, 2026Back over prevention, Forward collision avoidance

2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car was updated past 3.2.8. The issue is caused by extremely dated hardware. The processor, and memory are insufficient for the more modern software that is being released. I also believe this is why my car will slam on the brakes in reverse when there is no object behind the car while I am reversing. Polestar has released a IHU hardware upgrade in other Polestar markets, but has not given any dates or information for this to be released in the US. A further software update is no…

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.