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2023 BMW iX problems & recalls

NHTSA has issued 12 recalls covering the 2023 BMW iX and owners have filed 38 complaints. The most-reported area is air bags (12 complaints). 12 complaints describe a crash. 1 recall tells owners to park outside until it is fixed.

Other model years:202520242022
Recalls
12
Complaints
38
Crash reports
12
Fire reports
0
Injuries
6

Recalls (12)

Jul 23, 2025#25V395000

Electrical system › Propulsion system › Traction motor › Controller › Software

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Jul 16, 2025#25V470000

Electrical system › Propulsion system › Traction battery

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

Jun 28, 2023#23V449000

Electrical system › Propulsion system › Hybrid management

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

Risk: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

Fix: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Jun 7, 2023#23V409000

Vehicle speed control › Cruise control

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Risk: A sudden increase in vehicle speed can increase the risk of a crash.

Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Apr 26, 2023#23V295000

Electrical system › Propulsion system › Traction battery

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Risk: An engine stall increases the risk of a crash.

Fix: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Feb 14, 2023#23V079000

Air bags › Frontal

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

Risk: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

Fix: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Jan 25, 2023#23V026000

Back over prevention › Warnings › External/pedestrian alert

BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

Fix: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Dec 20, 2022#22V944000

Electrical system › Propulsion system › Traction battery thermal › Management › Software

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

Risk: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

Fix: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Oct 5, 2022#22V741000

Electrical system › Propulsion system

BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

Risk: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

Fix: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Jul 27, 2022#22V541000⚠ Park outside⚠ Do not drive

Electrical system › Propulsion system › Traction battery

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

Risk: A short-circuit in a high voltage battery increases the risk of a fire.

Fix: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

Jul 7, 2022#22V483000

Electrical system › Instrument cluster/panel

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

Fix: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Apr 13, 2022#22V240000

Air bags › Air bag/restraint control module › Software

BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

Risk: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

Fix: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Owner complaints (38)

What owners reported to NHTSA, by component. One complaint can name several components.

  • Air bags12
  • Unknown or other10
  • Forward collision avoidance8
  • Electrical system7
  • Power train3
  • Vehicle speed control3
  • Fuel/propulsion system2
  • Steering2
  • Back over prevention2
  • Visibility/wiper1
  • Structure1
  • Service brakes1

Complaints over time

Jan 2023: 3 complaintsFeb 2023: 0 complaintsMar 2023: 1 complaintApr 2023: 1 complaintMay 2023: 8 complaintsJun 2023: 4 complaintsJul 2023: 1 complaintAug 2023: 4 complaintsSep 2023: 1 complaintOct 2023: 0 complaintsNov 2023: 0 complaintsDec 2023: 0 complaintsJan 2024: 1 complaintFeb 2024: 0 complaintsMar 2024: 1 complaintApr 2024: 1 complaintMay 2024: 1 complaintJun 2024: 1 complaintJul 2024: 0 complaintsAug 2024: 0 complaintsSep 2024: 0 complaintsOct 2024: 1 complaintNov 2024: 1 complaintDec 2024: 0 complaintsJan 2025: 0 complaintsFeb 2025: 0 complaintsMar 2025: 0 complaintsApr 2025: 0 complaintsMay 2025: 0 complaintsJun 2025: 0 complaintsJul 2025: 2 complaintsAug 2025: 0 complaintsSep 2025: 1 complaintOct 2025: 1 complaintNov 2025: 0 complaintsDec 2025: 1 complaintJan 2026: 0 complaintsFeb 2026: 0 complaintsMar 2026: 0 complaintsApr 2026: 2 complaintsMay 2026: 0 complaintsJun 2026: 0 complaintsJul 2026: 1 complaint202420252026
Complaints filed per month. Peak: 8 in May 2023. Hover a bar for its count.
Complaints filed per month
MonthComplaints
Jan 20233
Feb 20230
Mar 20231
Apr 20231
May 20238
Jun 20234
Jul 20231
Aug 20234
Sep 20231
Oct 20230
Nov 20230
Dec 20230
Jan 20241
Feb 20240
Mar 20241
Apr 20241
May 20241
Jun 20241
Jul 20240
Aug 20240
Sep 20240
Oct 20241
Nov 20241
Dec 20240
Jan 20250
Feb 20250
Mar 20250
Apr 20250
May 20250
Jun 20250
Jul 20252
Aug 20250
Sep 20251
Oct 20251
Nov 20250
Dec 20251
Jan 20260
Feb 20260
Mar 20260
Apr 20262
May 20260
Jun 20260
Jul 20261

Recent owner reports

Jul 1, 2026Power train

THIS VEHICLE HAD A BRIEF WARNING TO STOP DRIVING AND QUICKLY LOST ANY POWER. THE VEHICLE WAS COMPLETELY DISABLED IN THE MIDDLE OF A BUSY HIGHWAY. THERE WERE DEFINITE SAFTEY CONCERNS TO MYSELF AND OTHERS REGARDING COLLISION POTENTIAL. THE PROBLEM IS CONFIRMED IN MULTIPLE ELECTRIC BMW IX MODELS BY DEALERS AND OTHER OWNERS. BMW HAS CONFIRMED DRIVE CHAIN FAILURE RELATED TO MANUFACTURING DUST IN THE MOTOR OR COOLING PUMP FAILURE. THIS SAFETY PROBLEM CONTINUES TO PRESENT IN IX VEHICLES.

Apr 26, 2026Visibility/wiper

While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this complaint for possible defect investigation.

Apr 14, 2026Electrical system, Unknown or other

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts and software updates did not resolve the issue. The vehicle had to be driven home on remaining range with no ability to fa…

Dec 19, 2025Electrical system, Forward collision avoidance⚠ Crash

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and post-incident testing that does not recreate the event conditions. I am requesting NHTSA review this matter, including BMW’s refus…

Oct 6, 2025Unknown or other⚠ Crash

Incident Date: August 20, 2025
Vehicle: BMW iX (2023 BMW iX XDrive 50 VIN - [XXX] ) On August 20, 2025, I was driving my BMW iX during heavy rain when the vehicle suddenly lost control and hydroplaned. Despite my efforts to steer and brake carefully, the vehicle skidded and hit the divider three times. Shockingly, none of the airbags deployed during the impact. I have experienced repeated traction and stability issues with this vehicle during rainy conditions, even while driving at low speeds. Both my husband and I have noticed that the car tends to hydroplane and lose grip on wet roads much…

Sep 24, 2025Structure, Unknown or other, Forward collision avoidance⚠ Crash

2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

Jul 28, 2025Electrical system, Fuel/propulsion system

On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the several warnings flashed on the screen noting that the vehicle stabilization system was disabled, "vehicle may roll", the t…

Jul 14, 2025Power train, Air bags, Forward collision avoidance⚠ Crash

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in park, which i believe it was, the car accelerated to max speed and the airbags did not deploy and the hazard lights never t…

BMW iX news

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint records, updated Oct 1, 2026. Complaints are owner reports and are not verified by NHTSA. Check your VIN at nhtsa.gov/recalls.

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